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Share At APTA Your Partner in Mobility Seamless passenger mobility Operate 8 modes of transportation Prioritized passenger experience Call center and brokerage solutions Integrated passenger apps Operator and Integrator of Multiple Modes Multimodal Bus Paratransit Streetcar Autonomous Microtransit BUS, PARATRANSITFERRY New Orleans Operated since 2008 200 fixed-route buses 50 paratransit vehicles 600 employees 19 million passenger trips per year 97% increase in system-wide service hours since 2008 Led process to build the RTA strategic mobility plan, with regional integration Launched GoMobile ticketing and customer information app in 2017 Secured over $100 million of funding for RTA for service expansions and technology BUS, PARATRANSITMICROTRANSIT Long Island Operated since 2012 300 fixed-route buses 100 paratransit vehicles Manage all aspects of the transit system for Nassau County Reduced operating cost per hour by 23% while enhancing service quality Piloted Buzz” microtransit project in early 2019—now a full-time addition to service as of fall 2019. San Diego, Calif. Operated since 2007 340 buses 570 employees Manage 52 of the 95 bus routes for the San Diego MTS Dedicated team of transit ambassadors assists riders Supervisors armed with tablets provide real-time info to passengers Chico, Calif. Operated since 1987 33 fixed route vehicles 25 paratransit vehicles Operate 23 routes in/around Chico and throughout Butte County 150,000 ADA and dial-a-ride trips annually Fully manage the paratransit call center, reservations and scheduling Phoenix, Ariz. Operated since 1971 345 revenue vehicles operated and maintained through two garages 24/7 service, 36 routes, including local, express, and circulator 984 employees—one of the largest employers in the city Added 142 drivers in 2016 and 2017 as agency transitioned to expanded service 23 million trips per year, over 15 million revenue miles traveled Worked with the client to audit the passenger experience using Transdev’s T.ex methodology Baltimore Operated since 1988 Operate 50% of MTA’s paratransit service 280 vehicles making 3,500 passenger trips per day 515 operators Improved safety performance and culture with innovative employee engagement programs Productive relationship with local taxi company for roughly 25% of daily service Bridgeport Operated since 1999 25 paratransit vehicles 40 employees Consistently achieve 98% on-time performance Exceptional cost management and trip optimization—2.89 trips per revenue hour Phoenix Operated since 2017 105 paratransit vehicles 215 employees Utilize a hybrid model of traditional paratransit services (65%) and taxis in off-peak hours (35%) to optimize service Manage a full call center and brokerage operation Milwaukee, Wis. Operation since 2018 2.5 miles through downtown Currently operate five vehicles The Hop is a modern downtown streetcar Electric power, including an overhead catenary system Operates in mixed traffic operations with traffic light prioritization, preserving majority of on-street parking New Orleans, La. Operation since 2008 4 streetcar lines over 13 miles of track Includes 66 historic status streetcar vehicles 6 million annual passenger trips annually Expanded streetcar line twice spurring billions of dollars in economic investment Launched GoMobile app for ticketing and customer information in 2017 App tracks streetcar locations in real-time Detroit, Mich. Operation since 2017 3.3 mile-long streetcar line in downtown 20 stops down Woodward Avenue Corridor Served by six articulated 66-foot-long cars Operates on both overhead wire and on 750-volt rechargeable lithium-ion battery power for sections without overhead wire Babcock Ranch, Fla. Operated since 2017 Exclusive transportation provider for Babcock Ranch eco-town Operator of 3 EasyMile EZ-10 on-demand autonomous shuttles Launched passenger app to call AVs on-demand within the community Will integrate additional modes of transportation as the town grows Denver, Colo. Operated in 2019 Six-month AV pilot that concluded this summer Connected passengers to/from commuter rail station, Panasonic center and park-n-ride lot Four stops served by one EasyMile EZ-10 shuttle Livermore Operated since 2019 Launching new AV Service to augment fixed route system with first- and last-mile solutions Currently in pilot phase to show how AVs can safely operate in a multimodal environment Using one EasyMile EZ-10 shuttle for pilot Transdev's AV Expertise Manufacturer selection Knowledge of strengths and weaknesses of vehicle manufacturers Maintenance Digital and traditional maintenance for optimal fleet performance Routing Sophisticated routing algorithms and dispatch technology to optimize fleet management App enabled Mobile apps to deliver a seamless passenger experience with AVs and between modes Control center Digital control centers to monitor vehicle condition (tire pressure, temperature, battery status) and to interact with passengers Safety Best practices for safety and security Compliance expertise Extensive knowledge on regulations, legal issues, risk management and insurance options Special care Expertise adapting AVs for passengers with special needs Vitrolles, France Operating app and service since 2016 14 shuttles connect major transit hubs with a major office park Reduced travel time by 48% due to added efficiency Ridership has grown 42% Miles travelled were reduced by 80% due to increased efficiency Destinations (stops) served increased 93% Vitrolles is a city in the south of France with 34,000 residents Le Havre, France Operated since 2018 Connects riders from transit hub to 200 companies in a large office complex Four deviated bus lines, augmented by 19 microtransit vehicles in peak Fare is integrated into a monthly pass Routing engine optimizes routes in real time according to rider requests. Flexilia has enabled twice as many timetable departures, while cutting mileage by 25% All-digital solution, using app and a website, has helped double prior ridership and reduce costs by 30% Le Havre is city in the north of France with 172,00 residents Long Island, N.Y. Operated since 2019 Addresses the first- and last-mile challenge Simplifies the commute to and from LIRR stations with limited parking. Low-cost, subscription-based shuttle-share” service, Customized routing gets subscribers to/from homesstations Innovative rideshare model Smartphone technology coordinates on-line reservations, designs vehicle routing, and communicateswith subscribers. Buzz became permanent part of service in fall 2019 due to large spike in demand and all-around success Transdev's Microtransit Expertise Intuitive trip booking Passengers use the familiar map-based trip screen to request a ride Data warehouse integration We provide you access to all customer and ridership data – an extremely granular dataset useful for planning and marketing purposes Real-time GTFS integration If vehicles are equipped with real-time location tracking (CAD/AVL system), bus location data will be displayed in real-time on the app alongside Transdev Link vehicles Integrated payment Credit card within the app, or cash inside the vehicle. Built for accessibility Fully ADA-compliant service, designed to accommodate disabled, and those without credit cards or smartphones Backed with sophisticated tech Fully functional back-office software with analytics, driver management dashboard, and configuration settings Branding We help you develop a compelling customer-facing brand Custom user app We help you develop a compelling customer-facing brand Menu What Makes Us Different Innovations Passenger Experience Zero Emission Vehicles Innovations GoMobile An integrated mobile ticketing and passenger information app Trip planning Mobile ticketing View and track your ride in real-time See arrival times at stops nearest you Customizable service alerts Operating in New Orleans and Hudson Link My Transit Manager A mobile app for...